Privacy Policy
Surisa Industrial Group, S. de R.L. de C.V., with address at Calle Camino a San Antonio de Ayala No. 947, colonia El Cortijo, city Irapuato, p.c. 36614, in Guanajuato city, Mexico, with the website https://surisa.com.mx, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
For what purposes will we use your personal data?
The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:
- To verify your identity
- To comply with obligations derived from a commercial legal relationship that you have or will have, that is, to provide the services and products required by you
- To enforce and / or execute a contract
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
- To inform you about products and services
- For marketing or commercial purposes
- To manage, protect, adapt and improve the website and related technologiesPara medir el uso del sitio web
- For statistical purposes
- To inform about changes or new products or services that are related to the one contracted or acquired by our clientsIntercambiar información necesaria para atender auditorías internas, externas y por autoridades
- Advertising and / or commercial prospecting
- To grant benefits and comply with obligations contracted with our clients as well as carry out internal studies on consumption habits
- Marketing or advertising
- Commercial prospecting
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Name
- Federal Taxpayers Registry (RFC only for mexican citizens)
- Unique Population Registry Code (CURP only for mexican citizens)
- Home or busniess address
- Personal phone
- Cell phone
- Autograph signature
- Position or position held
- Institutional email
- Tax information
- Credit history
- Bank accounts
- Identification data
- Contact information
- Labor data
- Patrimonial and / or financial data
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
The mechanism that has been implemented for the exercise of these rights is through the presentation of the respective request, sending an email to the following address: contacto@surisa.com.mx with the subject: REQUEST FOR: ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION, (As applicable), and with the following information: • Name of the owner • Address of the owner or email address to communicate response to request • Documents that prove identity or personality to submit the request • Description of personal data on which it is intended to exercise any ARCO right • Any other element that allows the location of personal data and attention to the request.
In relation to the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:
- Through what means can the owner and, where appropriate, his representative, as well as the latter’s personality, prove their identity?
By sending an email to the following address: contacto@surisa.com.mx
- What information and / or documentation must the application contain?
REQUEST FOR: ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION, (Depending on the case), and with the following information: • Name of the owner • Address of the owner or email address to communicate response to the request • Documents that prove identity or personality to present the request • Description of personal data on which it is intended to exercise any ARCO right • Any other element that allows the location of personal data and attention to the request
- In how many days will we respond to your request?
20 business days
- By what means will we communicate the response to your request?
- In what media can the personal data that you request be reproduced?
The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are the following:
- Name of the person or department of personal data: Norma Lozada
- Address: Calle Camino a San Antonio de Ayala No.947, El Cortijo neighborhood, Irapuato city, Irapuato municipality or delegation, C.P. 36614, in the state of Guanajuato, country Mexico
You can revoke your consent to the use of your personal data
You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent, you must submit your request through the following means:
Correo electrónico: contacto@surisa.com.mx
In relation to the procedure and requirements for the revocation of your consent, we inform you of the following:
- Through what means can the owner and, where appropriate, his representative, as well as the latter’s personality, prove their identity?
Email - What information and / or documentation must the application contain?
The mechanism that has been implemented is through the presentation of the respective request, sending an email to the following address: contacto@surisa.com.mx, with the subject:
REVOCATION OF CONSENT FOR THE TREATMENT OF PERSONAL DATA. - In how many days will we respond to your request?
20 business days - By what means will we communicate the response to your request?
Te informaremos sobre la procedencia de la misma a través de los medios que nos proporcionaste para notificarte.
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer you the following means: The mechanism that has been implemented to exercise these rights is through the presentation of the respective request, by sending an email to the following address: contacto@surisa.com.mx, with the subject: REQUEST FOR LIMITATION OR DISCLOSURE OF PERSONAL DATA
How can you find out about the changes in this privacy notice?
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
We undertake to keep you informed about the changes that this privacy notice may undergo, through: • On the website of our Personal Data Treatment Manager (Privacy Notice Section).
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
- On the website of our Personal Data Processing Officer (Privacy Notice Section).
- We will send them to you at the last email you have provided.
Last updated: 09/15/2020
